5

Despite moving up to Novato we are still bringing our car to Rick for his excellent and honest service. Liz provides such great customer service the minute you walk into the place. They were thorough with the work they did on my car and it is running so much better. Thanks to all!!!

5

Very good service.

4

It took four weeks to get our car repaired for what seemed a relatively simple issue, a bad ignition system connector. This was disconcerting. The main issue was that a needed part was not available any longer for our 18 year old car. Mellow Motors spent a good deal of time trying to find a part. Several were ordered and tried before a work-around was done. We understand this was not the fault of Mellow Motors, however, we also felt a bit neglected in the process. Part of the problem was the Christmas and New Year holidays when the shop was closed for two four-day holidays. In the end the repair was very good and car runs tip top so everything is okay.

5

Mellow Motors is truly the BEST! Customer service is outstanding and workmanship topnotch.Kay and Tom Conneely

5

As always professional and pleasant. I have been a long time customer and will be so for a long time into the future

5

Excellent as always

5

Mellow Motors is always terrific! Service is amazing, explanations are given and the people are knowledgeable, professional and kind. Nick was dedicated in determining what was wrong with my car, Liz kept me updated and Rick is always terrific!! One time Liz even tried to help me investigate an issue I was having with AAA. I can't say enough amazing things about this crew!

5

I have been using Mellow Motors for many years. I trust them completely and have never been disappointed in the quality of their work or the quality of their serivce. They are simply the best!

5

Always excellent!

5

I have been going to Mellow Motors for my car tune-ups, for awhile now, and they are just great! As all of you BMW car owners know, the maintenance can be very expensive, but Mellow Motors is very affordable and their customer service is exceptional. I would recommend them to everyone!

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