5

Service was done as requested and completed on time.

5

Mellow Motors is the best. Stop dilly-dallying around and get your car over here ASAP if you want it fixed right the first time.

5

Trustworthy. I trust Rick's assess and know he would not steer me wrong. Forgive the pun. I had driven my car in due to a noise I believed to be the fan belt. Sure enough it was. Rick strongly advised me not to drive my car any farther. Said I could actually cause more damage if the fan belt slipped off. Car was fixed and was far less expensive than if I did not follow his advise. You will never feel like you are getting the "big box" treatment from this business.

5

I didn't find Mellow Motors as I knew them 40 years ago. I found a very professional and hard working, very busy business that was any thing but laid back. I live in the country where the air is clean and all the pigs have tails. I didn't find Mellow very mellow but more uptight and strictly business. As an engineer myself, I was interested in viewing their shop but was told that was strictly forbidden. I thought I might be shown some kindness seeing as how I worked across the freeway 40 years ago when there were gas station attendants both at Shell and at Chevron. I like their uptight attitude as long as it means I don't have to pop the hood myself and my Jetta will do 10,000 miles. When I rebuilt motors and pumps or ships I gave my personal guaranty of 10,000 hours of continuous operation and I would get 18,000 hours out of a 900mm piston before I changed out the rings and honed the liner. Personally I don't think this Jetta will do 10,000 miles without repair and if a proper road test had been done Mellow Motors would have noticed the vibration in 5th gear that wasn't there before I took it to them but I could be wrong, if the company says I don't have to worry about a thing for 10,000 miles I'll do just that and if that vibration in 5th gear causes an accident I don't worry about my own death, it's a part of living and last time I checked nobody gets out of this life alive except the one. I trust Mellow Motors and assume that the vibration is normal for the vehicle even though I didn't notice it before. I've spent my life around high, medium and low speed engines and there were times when I wondered whether to run toward the kill switch or run away before they blew up. What me worry about a little vibration? It's probably a harmonic which can be avoided by either increasing or decreasing rpm. I find it amazing that in just a few hours for a reasonable charge these people can give me 10,000 miles of worry free driving on a high speed engine on a car that mostly travels winding and mountainous 2 lane blacktop roads. I plan to go back after the next 10,000 miles even if I have to tow it in

5

Great people and great service. They explain things to whatever level of detail you want. I always feel like they care about my car (and the environment) like I do. Highly recommended!

5

friendly and courteous attention given by office and shop . efforts made to get my repairs done quickly and efficiently. at reasonable price. Am switching from expensive dealer to Mellow!

5

I've brought many vehicles here along with recommending many family and friends. The work is always done right. They are honest with you and provide quality service. I've had extended warranties on some vehicles in which they process everything.

5

The guys at Mello Motors are straight shooters. Great communication. Great work.

5

They took my car in at the last minute on a Friday, right before the holiday weekend. Car worked great by early Tues AM right after the holiday. Thanks guys!

5

Mellow Motors is the model for how service should be. Excellent!

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